The Challenge
Our Client Retail, a fast-growing fashion retailer, faced challenges with inventory management, customer experience, and scalability:
- Inventory Issues: Overstocking in some stores and stockouts in others due to poor inventory visibility.
- Customer Experience: Inconsistent pricing and promotions across online and offline channels.
- Manual Processes: Reliance on spreadsheets for sales reporting and financial analysis.
- Scalability: Existing systems could not support the company's rapid expansion plans.
The Solution
Our Client partnered with OJ StratTech Consultants to implement Oracle NetSuite ERP. The project included:
- Unified Inventory Management: Centralized inventory data across all stores and online channels.
- Omnichannel Integration: Synchronized pricing, promotions, and customer data across platforms.
- Automated Reporting: Automated sales and financial reporting for real-time insights.
- Scalable Infrastructure: Cloud-based ERP system to support future growth.
The Results
- 20% reduction in inventory costs through better demand forecasting.
- 15% increase in online sales due to seamless omnichannel integration.
- 30% faster financial reporting, enabling quicker decision-making.
- Scalability: Supported the opening of 50 new stores in two years.
Client Testimonial
“Oracle NetSuite has revolutionized our operations. We now have real-time visibility into inventory, sales, and customer data, enabling us to deliver a seamless shopping experience.â€